The Fine Print
We offer a flat rate of $12 for Australia-wide shipping
for all orders.
Deliveries are sent out on a Monday or Tuesday
and should arrive between 1-5 business days,
depending on where you live.
REFUNDS AND EXCHANGES
We are able to exchange an item within 14 days
but unfortunately do not refund.
Please let us know why you wish to change an item by
emailing us at email@example.com
Any returned items will be at the customer's expense.
We go through a stringent quality control check
prior to sending items so we will make sure you
do not receive a faulty item.
However, if you deem an item faulty once it has arrived
please let us know and we will go through our procedures to amend the fault.
Any matters regarding damage during transit will need to be taken up with the postal service.
Due to the nature of leather, it may have slight
variations in colour and markings that will not
affect the quality of your products.
While all products are handcrafted, no two products are ever exactly the same - this is what makes every piece unique. We do not class variations in the genuine leather as a fault.
If you have any questions or concerns about your product please don't hesitate to email us firstname.lastname@example.org before placing your order.